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Wedding Details

Sunday, 05 November 2017
2:00 PM – 3:30 PM
Mas Montagnette,
198 West 21th Street, NY

+1 843-853-1810


DCM Communications

How To Keep Clients Coming Back

They say “It’s cheaper to keep a current client than to find a new one,” but what EXACTLY does that mean? How do you translate that into your business if you’re in a service industry where the client shouldn’t need you to repeat or continue the work if you do it right?

A few professions this applies to include:

  • wedding planners (hopefully your clients don’t need to get married again soon after!)
  • tradesman (Roofers, builders, home inspectors)
  • residential realtors
  • and many other service-based businesses.

On Monday I did a Live video over on the DCM Facebook giving you the specific tactics to turn these seemingly one-off clients into repeat business. Check it out in the video below.

Channing Muller is the principal and founder of DCM Communications. She works with event professionals and business owners to grow and scale their businesses with refined marketing strategies developed through 1-1 and group consulting sessions. Channing has more than a 15 years of experience in the communications industry serving in top roles within marketing, magazine & web editorial, advertising, and business development for a variety of media, software, and PR companies both in the United States and internationally. She lives in Chattanooga with her chocolate lab Sully and rescue cat Gracie. Follow her on Instagram @ChanningMuller.